Privacy Policy

Last updated: April 2026

1. Data Controller

Mailverick operates this platform and is the data controller for the personal data processed through this website and our services.

2. Data We Collect

We collect the following categories of personal data:

• Account information: name, email address, and password when you create an account.
• Billing information: payment details processed by our third-party payment provider.
• Usage data: email sending volumes, API calls, and feature usage for service operation and analytics.
• Email metadata: sender and recipient addresses, subject lines, timestamps, and delivery status. Message content is processed for delivery and may be retained for a limited period to support security, abuse prevention, and operational integrity.
• Technical data: IP addresses, browser type, and device information collected via server logs.

3. How We Use Your Data

We use your personal data to:

• Provide, maintain, and improve our email delivery services.
• Process transactions and send related information (invoices, confirmations).
• Monitor service performance, deliverability, and security.
• Communicate with you about service updates and support requests.
• Comply with legal obligations.

4. Data Storage and Location

All data is stored exclusively on European infrastructure. We do not transfer personal data outside the European Economic Area (EEA). Our servers, databases, and backups are hosted in EU data centers operated by European providers, with no exposure to the US Cloud Act.

5. Data Retention

Email event and operational data are retained for a period that depends on your plan. The exact retention period applicable to your plan is visible on your account page. Account data is retained for the duration of your account and deleted within 30 days of account closure, unless required by law.

6. Your Rights

Under the GDPR, you have the right to:

• Access, rectify, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.
• Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at privacy@mailverick.com.

7. Cookies

This website uses only essential cookies for session management and theme preference. We do not use tracking cookies or third-party analytics.

8. Third-Party Services

Fonts are bundled and served from our own infrastructure; no third-party font CDN is used, and no font request is sent to a third party. Payment processing is handled by Paddle, our merchant of record, in compliance with PCI-DSS. Paddle processes your billing data on our behalf and may appear on your bank or card statement as the merchant for your subscription.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact

For privacy-related inquiries, contact us at privacy@mailverick.com.